Remède Spa Procedures & Policies

From September - November, Remède Spa will offer services on Thursday-Sunday, 10am-6pm.  In room services will be offered Monday-Wednesday.

SPA GUIDELINES
We request that guests of Remède Spa be at least 16 years of age. Nail services are available for patrons under the age of 16, when accompanied by an adult. For the benefit of all, Remède Spa is a non-smoking environment. For the comfort of all guests, cell phone use is prohibited on spa premises and we request that all cellular devices be turned off prior to entering spa reception. Remède Spa is not responsible for any lost or stolen items.

ARRIVAL PROCEDURES
We recommend that you arrive at Remède Spa at least 30 minutes prior to your scheduled appointment time so that you can enjoy the optimal spa experience. We also recommend showering prior to your service in order to receive maximum treatment benefit.
Please note that should you arrive late for your treatment, your technician may have to shorten the duration of your service so to not inconvenience other guests. Full rates would still apply in this instance.

CANCELLATION POLICY
Should you need to cancel your appointment, we require notification 24 hours in advance. Full payment is required should cancellations be received after this time.

AUTOMATIC GRATUITY
For your convenience, a 20% service charge will be added to all Remède Spa treatment prices upon check-out. Should you wish to increase or reduce this amount based on your service satisfaction, please notify a front desk attendant upon check-out. Envelopes are provided at the front desk should you wish to leave a cash gratuity.